In less than five minutes you will understand why social media works best when rallying a community behind a common cause, how trying to control the message is of the past, and accepting the wisdom of the crowd can help you achieve your goals, even if this wisdom might seem ridiculous.
Clay Shirky’s powerful presentation at TED earlier this year will combat any Social Media sceptic you might have to deal with in your organization. Do you have key business decission makers who don’t even have a Facebook account, or marketing teams who think Social Media is just another way to broadcast advertising or something viral? In that case, this presentation will explain in 17 minutes that the future of marketing isn’t broadcast but collaboration with your networks of consumers and stakeholders.
Bran Ferren is the CEO of Applied Minds and the former president of Walt Disney Imagineering, Disney’s R&D division. This lecture is almost 2 hours long and it is very good. While watching this lecture, I put together another piece of the puzzle that reveals the process and methodology we use with Tourism BC’s online team and Rob Munro’s team at technology partner T4G.
My interpretation of Bran’s argument is that there are two types of people; the requirement thinkers and the big idea thinkers. Requirement thinkers are driven by process, documentation and figuring it all out before you start. Big idea thinkers are visionaries, innovators and driven to make things better. To achieve excellence, you need diverse talent and constructive tension to generate a vision, and an aligned team who’re great at implementing using a requirement process but are comfortable with continued evolution. Sounds a lot like our team.
I also like his statement that “consensus based management is the most evil process for destroying innovation I can think off“. I don’t disagree. Although desirable, it often leads to mediocrity or an insane waste of time.
The part I’m referring to runs from minute 24:30 til minute 46:00. There’s more great stuff, you have to watch it.
In another article I found Bran said: “Big-idea companies are run by passionate maniacs who make everybody’s life miserable until they get what they want.”
Guilty as charged. Sort-off.
Brilliant presentation from David Armano’s Logic+Emotion blog. His concepts of Micro Interactions is extremely appropriate for travel. Through research and observation I’ve learned over the last years that a travel decision is often a result of these small and unexpected interactions. The impact of one or more micro interaction can lead to a travel decision. This can be as simple as a blog entry, a picture on Flickr, or a comment on Twitter.
Seth Godin says: “Conversations among the members of your marketplace happen whether you like it or not. Good marketing encourages the right sort of conversations.”
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