I’ve developed a keen interest in managing software development (again) recently. Scobble pointed me to David J. Anderson, a program manager at Microsoft and I came across this awesome webcast. Very cool, I hope this doesn’t spark another obsession to learn for me, I can only handle so many at a time. Can’t wait for Scoble’s video.
There’s good stuff in his blog as well. Last Monday’s entry is called “Not so formal“.
Where there is low trust, there must be documentation, verification, audit and potentially punishment. Where there is a lack of trust, there is fear. Where there is fear, there is a lot of people taking cover and protecting themselves. Such protection is waste – muda. It takes the form of overly long schedules, overly detailed specifications, precise plans and elaborate change procedures to track all of the changes, audit trails and assigned accountability and responsibility – there must be a scapegoat.
Amen.
